HOT TOPICS Social Media for Hotels: Taming the Beast (posted 3/11/10) Some hotels pressure guests for positive online reviews (posted 3/11/10) Should My Hotel Use Facebook Ads? (posted 3/11/10) Generational Issues in the Hospitality Industry - a Moving Target (posted 2/16/10) How to Deal with Audits (posted 2/16/10) Tough Question Requires Equally Tough Answer Is it time to invest in improving your hotel? Industry vet Steven Belmonte says you’d be crazy not to. Here’s why. (posted 2/16/10) Measuring Your Hotel's Online Reputation By Service Attributes (posted 2/16/10) What to Do When Things Go Wrong in a Hotel (posted 2/9/10) Cybercrime Checks Into The Hotel Industry (posted 2/4/10) Managing Hotel Revenue and Everything That Drives It; Five Considerations Worth Repeating (posted 2/4/10)